Privacy Policy
This policy refers to the data protection practices of BindFrost (referred to as "we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services.
Information We Collect:
We collect personal data that you voluntarily provide to us, including but not limited to names and email addresses, when you:
Sign up for our newsletter or contact us through our website.
We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Purchase or account history
Product Listing information
We collect or use the following information for the operation of customer accounts and guarantees:
Names and contact details
We collect or use the following information for service updates or marketing purposes:
Names and contact details
Lawful Bases
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent
Contract
Legitimate interest:
Provision of contract and document generation services.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Consent
Contract
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent
Legitimate interest:
Marketing and expansion of legitimate business activities.
How We Protect Your Data:
We implement a variety of security measures to ensure the safety of your personal information. We use encryption, secure socket layer (SSL) technology, and regular vulnerability scanning to protect against unauthorised access, disclosure, alteration, and destruction of your personal data.
Sharing Your Information:
We do not sell, trade, or otherwise transfer your personal data to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
How Long We Keep Information
All personal data processed in the operation of the services will be retained for six (6) years from the point of initial processing.
Contact information may be retained for six (6) years or until we receive instructions to delete such information.
Who We Share Information With
Data processors
OpenAI
This data processor does the following activities for us: Data operations and generative AI services.
Google (Hosting)
This processor provides cloud and app hosting capabilities.
Your Data Protection Rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire, SK9 5AF Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Changes to Our Privacy Policy:
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us:
If you have any questions regarding this privacy policy, you may contact us using the information below:
